FAQ

What do I need to bring to my first appointment?

Please arrive 15-20 minutes prior to your initial physical therapy examination. We ask our patients to bring completed patient forms, insurance card, driver’s license, any referral or script from your doctor or health care provider, and method of payment.



How long does a typical visit last?

The initial physical therapy examination will typically last 60-90 minutes. Follow up treatment sessions can last between 45-90 minutes depending on the patient’s condition and treatment plan.



What can I expect from physical therapy?

Your physical therapist will perform a variety of interventions dependent on your current condition, dysfunction, pain and goals. A typical physical therapy visit will include manual (hands-on) therapy, supervised and individualized exercise, patient education, and home exercise program development and progressions.



What should I wear to physical therapy?

We recommend outpatients wear loose and comfortable clothing. The specific region of the body we will be treating needs to be as accessible as possible. Additionally, please bring any braces, splints, or similar equipment that you are planning to use. Please avoid wearing jeans, tight fitting clothes, skirts, dresses, low-cut or revealing clothing.



What is the cancellation policy?

Please notify the clinic 24 hours prior to the scheduled appointment time for cancellations or to reschedule an appointment. No show fees may be administered at the clinic’s discretion.



Do I need a prescription from my doctor?

Missouri state law requires a referral from a physician for physical therapy treatment. However, a physical therapist may provide screening or consultation without a prescription to determine if you would benefit from therapy services. Our front office staff will be happy to explain this further, and schedule a free consultation if you have any questions. Once your care begins, our physical therapists communicate with patient’s physicians on an ongoing basis to optimize patient-care.



Can I choose where I want to have physical therapy?

Yes. The patient always has the choice of where he or she wishes to receive physical therapy.