FAQ

What payment methods do you accept?


Currently, HerbMeNow only accepts Interac E-Transfer or PayPal as form of payment. We do not accept online credit/debit card payments.We appologize for any inconvenience this may cause.




Do you ship to the USA or anywhere besides Canada?


At this point in time, we only ship our products to Canadian addresses.




What if I am not satisfied with my purchase, or don't receive my purchase? Will I get a refund?


Contact our team right away if you have any questions regarding returns, refunds, or exchanges. We strive for quality with every order, and every customer is equally as important to us. If for any reason, you're unsatisfied with your purchase, we offer a free exchange policy. This policy allows you to try our other products. If you don't like them for any reason, simply let us know, and we will make it right. If you placed an order with nation-wide shipping, and haven't received your order within 4 business days, please contact us and we will investigate and track your order to resolve the issue.




Who do you ship your parcels with?


We ship all our parcels with Canada Post next day shipping




How long will it take to receive my order?


Orders are shipped out at 12pm daily. If you're in Ontario, you should receive your order in 1-2 business days.